What do I do if my Jawbone device is not syncing?

Asked 4 months ago
If your Jawbone device is experiencing issues with syncing, there are several steps you may take to address the problem. First, ensure that both your Jawbone device and the smartphone or tablet it is paired with have Bluetooth enabled, as syncing relies on this connection. It can be beneficial to restart both the device and the mobile app to refresh their software. Next, check if your Jawbone device has sufficient battery power. If the battery is low, it may hinder the syncing process. If possible, consider charging the device fully before attempting to sync again. You should also verify if there are any updates available for the Jawbone application on your smartphone, as using an outdated version may cause compatibility issues. Additionally, you may want to disconnect and then reconnect the device through your mobile app. This can help reset the connection and resolve any temporary glitches. Lastly, if these steps do not resolve the issue, it might be worth looking on the current web page for additional troubleshooting tips or specific advice related to your device model.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 5, 2025

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