How do I track my order?

Asked 2 years ago
To track an order with Janie and Jack, customers can typically log in to their account on the official Janie and Jack website. Upon logging in, they will find their order history, which should include details about the most recent purchases. Each order entry generally provides a link for tracking, which directs customers to a tracking page where they can view the current shipping status. If the order was placed without an account, customers may need to refer to the confirmation email received at the time of purchase. This email usually contains a tracking number as well as a link to the shipping carrier’s website. By entering the tracking number on the carrier's site, customers can obtain detailed information about their shipment’s progress. Additionally, if there are any specific queries regarding order tracking or if the tracking number is not functioning as expected, it is advisable to look on the Janie and Jack website for more information or assistance.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 30, 2025

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