How can I update the firmware of my Jabra device?

Asked 5 months ago
Updating the firmware of a Jabra device is essential for ensuring the best performance and access to the latest features. Jabra provides a user-friendly application known as Jabra Direct, which is specifically designed for this purpose. This application can be downloaded from the Jabra website and is compatible with both Windows and Mac operating systems. Once you have downloaded and installed Jabra Direct, you will need to connect your Jabra device to your computer using a USB cable or Bluetooth, depending on the model of your device. Once connected, Jabra Direct will automatically detect your device and check for any available firmware updates. If an update is available, you will be prompted to proceed with the installation. It is important to ensure that your device remains connected to power, if applicable, during this process to avoid any interruptions that might cause issues. For devices that do not connect to a computer, such as certain Bluetooth headsets, Jabra may recommend using the Jabra Sound+ application. This application is available for both iOS and Android devices. After downloading and installing Jabra Sound+, you can connect your Jabra device via Bluetooth. The application will notify you of any firmware updates and guide you through the updating process. Always refer to the specific instructions for your Jabra model available on the official Jabra website, as the steps could vary slightly. Checking for updates regularly will help ensure you benefit from the latest enhancements and features Jabra has to offer.
Christian Allen is the editor / author responsible for this content.
Answered Jul 7, 2025

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