What should I do if I’ve lost my debit card?

Asked 4 months ago
If a person finds themselves in a situation where they have lost their debit card, it is important to act quickly to protect their account and minimize the risk of unauthorized transactions. The first step is to monitor recent transactions to identify any unauthorized activity. Most banking institutions, including those affiliated with JP Morgan, offer online banking that allows customers to review their transaction history in real time. Next, it is advisable to temporarily freeze the debit card if the banking institution provides this feature. This can usually be done through the bank's mobile app or online banking portal. Freezing the card prevents any new transactions while the person searches for the lost card. If the card cannot be located, the person should report the loss to their bank as soon as possible. They may need to provide account information for verification, and the bank can then quickly help to deactivate the lost card to prevent any potential unauthorized access. Finally, the bank will typically issue a replacement card, which should be secured and activated upon receipt. For detailed information and guidance, customers can refer to the bank's website or customer support resources.

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