What is JELD-WEN's return policy?
JELD-WEN's return policy is typically centered around the satisfaction of its customers. The company understands that purchasing windows and doors is a significant investment, and they strive to ensure that customers are pleased with their selections. Generally, JELD-WEN allows for the return of products that are in their original condition, which includes being unused and in the original packaging.
However, it is important to note that terms can vary depending on the retailer through which the product was purchased and the specific type of product. Some custom orders may not be eligible for return. To receive accurate information about the return policy applicable to a specific purchase, customers are encouraged to refer to the documentation provided at the time of purchase or to check the relevant sections on the retailer's website where the products were bought.
For more detailed and up-to-date information, including any potential exclusions or the process for returns, visiting JELD-WEN's official website would be beneficial. There, customers can find contact information and other resources to address their inquiries.

Answered Jul 13, 2025
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