What is the policy for price matching at JC Penney?

Asked 5 months ago
JCPenney has a price matching policy that aims to ensure customers receive the best value for their purchases. This policy allows JCPenney to match the prices of competitors for identical items, making shopping more convenient and cost-effective for customers. The policy generally applies to both in-store and online purchases, but certain terms and conditions may apply. For instance, the item being compared must be identical in size, color, and brand to ensure an accurate match. Additionally, JCPenney usually requires proof of the lower price, which can often be in the form of an advertisement, website link, or another verifiable source demonstrating the price difference. Customers should be aware that some exclusions may apply, particularly during promotional events or for clearance items. For the most accurate and detailed information regarding JCPenney's price matching policy, including any specific exclusions, it is advisable to consult the official website or contact customer service directly. This ensures that customers have the most current and relevant information when considering a price match.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 4, 2025

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