Can I update or change my shipping address after I place a catalog order?

Asked 5 months ago
Once an order has been placed with JCPenney Catalog, it is typically processed quite quickly. This means that making changes, such as updating or changing the shipping address after the order has been submitted, can be challenging. In general, customers are encouraged to double-check their shipping details before finalizing the order to prevent any complications. However, it may still be worth checking the current web page for any specific policies or offerings related to change requests after an order is made. Some companies allow customers to modify their shipping preferences within a limited timeframe, while others do not. In the event that the order is already in the processing or shipping stage, it is likely that the address cannot be altered. Should you need further assistance or have unique circumstances, looking up contact information on the JCPenney Catalog website may provide additional options for inquiries related to your order.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 11, 2025

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