Can I track my order?

Asked 2 years ago
Yes, customers can track their orders placed through J. Jill. Once an order has been shipped, J. Jill typically provides tracking information via email. This email will include a tracking number and a link to the shipping carrier's website, allowing customers to monitor the status and location of their order in real time. If a customer does not receive a tracking email, it may be helpful to check their spam or junk folder, as sometimes automated emails can be misdirected. Furthermore, J. Jill’s website might also have useful information about order tracking. Customers are encouraged to visit the website directly to find specific details or assistance regarding their orders.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 5, 2025

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