What is your return policy?

Invitations by Dawn has a return policy that is designed to accommodate customers who are not completely satisfied with their order. Generally, the items that can be returned include those that are misprinted or damaged upon arrival. It is important to note that standard custom invitations and other personalized products typically cannot be returned once they have been printed, as these items are made specifically to the customer's specifications. If a customer receives an order that is not as expected, they should review the guidelines provided on the Invitations by Dawn website regarding the reporting of any issues. Customers may be required to document the problems with photos and provide an explanation within a specific timeframe after receiving their order. For those who have inquiries regarding exchanges or refunds for non-personalized items, it is advisable to check the relevant section on the Invitations by Dawn website. The exact details of the return policy, including timelines and specific conditions, can vary, so accessing the official site may offer the most accurate and current information.