What should I do if I experience slow internet speeds?

Asked a month ago
Experiencing slow internet speeds can be frustrating, but there are several steps that a user can take to diagnose and potentially resolve the issue. First, it may be helpful to perform a speed test to measure the actual speeds being received. This can provide a clear understanding of whether the speeds are significantly lower than what was expected. Next, it is advisable to reboot the modem and router. Often, simply restarting these devices can help improve connectivity. It is also important to ensure that the devices being used are not overloaded with multiple applications or users competing for bandwidth. Disconnecting devices that are not in use can free up resources. If the problem persists, users might consider checking the physical connections of cables to ensure they are secure and undamaged. Additionally, factors such as the distance from the router or interference from other electronic devices can impact speeds. Placing the router in a central location within the home, away from obstacles, might help enhance the signal. Lastly, users may find it beneficial to review the InterBel website for resources or troubleshooting guides specific to their service or region. This may provide more tailored solutions and information about current service performance.
Jeff Whelpley is the editor / author responsible for this content.
Answered Oct 23, 2025

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