What is the policy regarding merchandise returns?
The Indianapolis Colts provide specific guidelines regarding merchandise returns to ensure a satisfactory experience for their fans. Generally, items purchased from authorized retail outlets or directly through the Colts’ official website can be returned within a set time frame, typically thirty days from the date of purchase. It is important that the merchandise is in new, unworn, and unused condition, accompanied by the original packaging and tags. Certain items, such as customized goods, may be non-returnable unless there is a defect or error in the order. Refunds are usually processed to the original payment method once an acceptable return is confirmed. For the most accurate and up-to-date information concerning merchandise returns, including any specific procedures, it is advisable to refer to the company’s official website. This source will provide detailed instructions and any changes to the policy that may occur over time.

Answered Aug 17, 2025
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