How do I apply for a refund under IndiGo's cancellation policy?

To apply for a refund under IndiGo's cancellation policy, passengers must first be aware of the specific terms and conditions related to their ticket type. IndiGo offers both refundable and non-refundable tickets, and the eligibility for a refund will depend on the ticket purchased. If the passenger has a refundable ticket and has cancelled their flight within the stipulated time frame, they can initiate the refund request online through the official IndiGo website or mobile app. After logging into their account or accessing their booking details, they will find the option to cancel the flight. It is important to ensure that the cancellation is made in accordance with the guidelines outlined in IndiGo's cancellation policy, as this may vary based on the fare conditions at the time of booking. Once the cancellation has been confirmed, the passenger should see the refund option available. Completing the necessary steps will initiate the refund process. If the ticket is non-refundable, it may be possible to receive a credit shell for future travel, subject to certain conditions. For the most accurate and up-to-date information regarding specific fare rules and the refund process, it is advisable to refer to the current web page of IndiGo. This will provide passengers with pertinent information tailored to their specific situation.