What is the return policy?

Impact Computers and Electronics typically offers a return policy designed to ensure customer satisfaction while allowing for flexibility in cases where products may not meet expectations. Generally, the return policy stipulates that customers can return most items within a specified period, often around thirty days from the date of purchase. To be eligible for a return, items typically need to be in their original packaging, unused, and accompanied by all original accessories and documentation. For certain categories of products, such as opened software or personalized items, exclusions may apply. Additionally, the company may require proof of purchase, such as a receipt or order confirmation, to facilitate the return process. Customers should also be aware that any shipping costs incurred for the original purchase may not be refundable. Refunds may be processed through the original payment method or, in some cases, issued as store credit. For specific conditions regarding refunds and returns due to product defects or shipping errors, alternate guidelines may apply. For the most accurate and current information regarding the return policy, it is advisable to consult the relevant section of the official Impact Computers and Electronics website. This ensures that customers are informed of any updates or changes to the policy that may have occurred recently.