What should I do if my prescription order is delayed?

Asked 4 months ago
If a prescription order is delayed, it is advisable to first check the order status through the appropriate section on the Imed.com website. There may be updates or notifications regarding the delay that could provide insight into the situation. It is also beneficial to review any emails or texts that may have been sent regarding the status of the order. If there is no information available online and the delay becomes a concern, it may be helpful to reach out to the customer support services provided by Imed. Looking at the current web page may offer relevant contact information. In some cases, delays could be due to high demand, shipping issues, or verification processes. Understanding the cause of the delay can help in determining the next steps. In the meantime, ensure that you have the necessary medications or alternatives to manage your health effectively.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 16, 2025

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