Are there programs to assist low-income customers?

Yes, Idaho Power offers several programs designed to assist low-income customers, ensuring that energy access is more affordable for those who may be experiencing financial hardships. One prominent program is the Low-Income Energy Assistance Program, which provides financial aid to help eligible households cover their heating costs during the winter months. In addition to this, Idaho Power offers the Energy Savings Program, which helps customers lower their energy bills through energy efficiency upgrades and improvements. Another initiative is the Weatherization Assistance Program. This program focuses on making homes more energy efficient, particularly for low-income households, by providing services such as insulation and energy-efficient appliances. These improvements can lead to significant cost savings on energy bills over time. Idaho Power may also have specific resources available for customers who require additional support during difficult times, including assistance for medical needs that require constant power or programs tailored for seniors. Customers can find detailed information regarding eligibility and application processes by visiting the official Idaho Power website. The website will have the most up-to-date information and instructions for accessing these assistance programs, ensuring customers can find the help they may need during challenging times.