What is Iberia's policy on flight delays?

Asked 6 months ago
Iberia Airlines has a defined policy regarding flight delays that aims to ensure the comfort and satisfaction of its passengers. The company generally adheres to the regulations set forth by the European Union, particularly when it comes to flights that are departing from EU airports or operated by EU carriers. In the event of a delay, Iberia strives to inform passengers as soon as possible about the situation. The length of the delay can impact the rights of passengers. For instance, if a flight is delayed by more than two hours, Iberia is expected to provide assistance, which may include refreshments, meals, and access to communication facilities. If the delay extends for an extended period, Iberia may also offer accommodation to passengers who need to stay overnight. In situations where delays lead to missed connections, Iberia will typically work to rebook passengers onto the next available flight. In cases where the disruption causes passengers to arrive at their final destination significantly later than scheduled, they may be entitled to compensation under EU regulations, provided that the delay was not due to extraordinary circumstances, such as severe weather or air traffic control strikes. Passengers are encouraged to check Iberia's official website for the most current information regarding flight delays and their rights. It is important to understand all aspects of the policy in order to navigate potential disruptions effectively.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 16, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Iberia Airlines?

If you need to call Iberia Airlines customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Iberia Airlines

Iberia Airlines

Find a list of many popular Iberia Airlines questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Iberia AirlinesIberia Airlines Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!