What should I do if my I-Pass transponder is lost or stolen?

If someone finds themselves in a situation where their I-Pass transponder is lost or stolen, there are specific steps they can take to address this issue. It is important to act quickly to prevent unauthorized use and potential charges. The first action is to log into their account on the I-Pass website if they can access it. From their account settings, they should be able to report the transponder as lost or stolen. This will help in deactivating the transponder, thereby stopping any unwanted toll charges. If online access is not available, the individual may want to check the I-Pass Illinois website for alternative methods to report the loss, which may include calling a designated customer service line. This information is usually listed on their official website where one can find a range of contact details. Once the report has been made and the transponder deactivated, the next step is to order a replacement transponder. There may be a fee associated with this replacement, and this can also be confirmed through their account or the contact information on the website. Taking these steps will ensure that the individual remains protected from further issues related to the lost or stolen transponder.