What is your return/refund policy?

House of Antique Hardware values customer satisfaction and has developed a return and refund policy designed to ensure a positive experience for all its customers. Generally, most items purchased can be returned within a specified period of time, usually within thirty days from the date of receipt, provided they are in original condition and packaging. This includes items that are unused, undamaged, and have not been altered in any way. When returning items, it is essential for customers to ensure they include all original parts and accessories, as incomplete returns may not be eligible for a full refund. House of Antique Hardware typically recommends that customers use a trackable shipping method when sending items back, as this provides proof of return and helps to expedite the processing of refunds once the items are received. Refunds are usually processed within a certain timeframe, after the returned items have been inspected for condition. It is important to keep in mind that shipping costs may not be refunded unless there was an error with the order, such as receiving the wrong item or a defective product. For the most accurate and detailed information regarding the return process and specific timelines, customers are encouraged to visit the official web page, where they can find the current return and refund policy available at House of Antique Hardware. This will provide additional clarity on any specific stipulations or updates that may be in effect.