What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item from Homerunmonkey.com, the first thing you should do is carefully assess the product and its packaging. It is important to document any damage by taking clear photographs of the item and the packaging as this may be required for any potential return or exchange process. After you have gathered evidence of the damage, you should refer to the return policy outlined on the current web page of Homerunmonkey.com. This policy typically provides specific instructions on how to initiate a return or exchange. Make sure to act promptly, as there may be time limits for reporting damaged or defective items. Generally, customers are encouraged to reach out through the specified method available on the website, which may include email or a contact form. Providing relevant details such as your order number, a description of the problem, and the photos you took can expedite the process. By following these steps, you can ensure that your issue regarding a damaged or defective item is addressed efficiently.