Can I modify or cancel my service appointment after I have booked it?

Asked 5 months ago
HomeServe UK typically allows customers to modify or cancel their service appointments after booking. However, the specific terms and conditions surrounding modifications or cancellations may vary depending on the type of service and the policies in place at the time of booking. It is often recommended that customers review their confirmation email or any documentation received upon booking for detailed instructions regarding changes to appointments. In many cases, customers may be able to make alterations through the HomeServe website or customer portal, where they can manage their appointments conveniently. It is important to note that there may be a cut-off time for making changes without incurring a fee. For the most accurate and up-to-date information regarding appointment modifications or cancellations, it is best to refer to the current information provided on the HomeServe website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 14, 2025

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