What is the policy for ordering items online for pickup in store?

Home Depot offers a convenient online order and in-store pickup service. Customers can browse the extensive selection of products available on the Home Depot website, select desired items, and complete their purchase for in-store pickup. Once the order is placed, the customer will receive a confirmation email, which will include details about the order and instructions for pickup. The general policy is that items ordered online for pickup are typically held for a specific period, allowing customers sufficient time to retrieve their orders. Generally, if the order is not picked up within the designated timeframe, it may be canceled, and the funds will be refunded to the payment method used during checkout. It is advisable to bring a valid photo identification and the order confirmation email or order number when picking up items at the store. This helps to ensure a smooth transaction. For specific details regarding item availability, processing times, and store policies, customers should refer to the relevant sections on the Home Depot website, as these may vary by location and over time.