Is it possible to customize the fields or categories in Highrise?
Yes, it is indeed possible to customize the fields and categories in Highrise to tailor the software to meet specific needs. Custom fields are one of the key features that allow users to add more specific information that is not covered by the default fields provided by Highrise. This flexibility is particularly beneficial for businesses that require particular information to manage their contacts, tasks, and opportunities effectively.
Users can create custom fields for contacts, which can include various types of data such as text, numbers, or date values, depending on the requirement. Additionally, the software allows adjustments to categories or tags, enabling users to organize and categorize their contacts in a manner that reflects their business processes or industry standards.
By employing categories and custom fields, users can ensure that the information is presented in a way that is most useful for their specific situations, enhancing both accessibility and efficiency. For those interested in making these adjustments, it may be useful to explore the current documentation available on the Highrise website, which can provide detailed guidance on how to implement these customizations effectively.

Answered Aug 11, 2025
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