What should I do if my prescription changes after purchase?

Asked 3 months ago
If a customer's prescription changes after they have purchased eyewear from Hidalgo's Eyewear, it is important to first understand the terms of the purchase agreement. Most eyewear retailers, including Hidalgo's Eyewear, often have policies regarding prescription changes. Typically, if a prescription is altered within a certain period after purchase, there may be options available for adjustments or exchanges. Customers should review the return and exchange policies outlined on Hidalgoseyewear.com for specific information. In many cases, if the new prescription is significantly different, customers may need to order a new pair of glasses altogether. Some retailers also offer a satisfaction guarantee, which may allow for modifications or returns depending on the circumstances. It is advisable for customers to keep all receipts and any documentation related to their purchase. For precise information regarding Hidalgo's Eyewear's policies on prescription changes, it might be helpful to check their current website for any updates or specific procedures. This way, customers can ensure they are fully informed of their options in case of prescription adjustments.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 23, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Hidalgo's Eyewear?

If you need to call Hidalgo's Eyewear customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Hidalgo's Eyewear

Hidalgo's Eyewear

Find a list of many popular Hidalgo's Eyewear questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Hidalgo's EyewearHidalgo's Eyewear Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!