What is your policy for backorders?

Asked 2 months ago
Herogear.com has specific policies regarding backorders to ensure customers are well-informed about any products that may not be immediately available. When an item is on backorder, it typically means that the product is temporarily out of stock but will be replenished soon. Customers will often see an estimated restock date provided on the item’s page. This allows customers to make an informed decision about whether to place an order for a backordered item or to seek an alternative. It is important to note that backordered items are usually shipped as soon as they become available. Customers may also receive updates regarding the status of their backordered items, including any potential delays or changes in availability. In addition, Herogear.com may provide options for cancelling backorders if customers change their minds. For the most accurate and up-to-date information regarding specific products and backorder policies, it is advisable to refer to the current web page of Herogear.com where this information is most clearly outlined.
Jeff Whelpley is the editor / author responsible for this content.
Answered Oct 17, 2025

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