Can HermesFinder help with customs inquiries?

Asked 2 months ago
HermesFinder specializes in locating packages and providing tracking information for shipments managed by Hermes. While the platform is an excellent resource for tracking your orders and understanding their current status, it does not directly provide services related to customs inquiries. Customs issues can vary significantly depending on the country of origin and destination, as well as the nature of the goods being shipped. If a package is held up in customs, the inquiry typically needs to be directed to the appropriate customs authority or the shipping carrier responsible for the delivery. HermesFinder may offer insights into where a package is located within the shipping process, but it does not have the capability to resolve customs-related matters or provide specific information related to customs clearance. For assistance with customs inquiries, it is advisable to consult the customs department of the relevant country or the carrier's customer service. This information may be available through HermesFinder's current web page, where users can find links or references regarding additional support. By reaching out to the appropriate entities, customers can receive the most accurate and timely information concerning their customs-related concerns.
Adam Goldkamp is the editor / author responsible for this content.
Answered Oct 18, 2025

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