What is your return policy for bespoke suits?

Asked 2 years ago
Henry Herbert Tailors operates with a unique approach when it comes to bespoke suits, given the personalized nature of their service. As bespoke tailoring involves crafting a garment specifically tailored to an individual's measurements and preferences, the return policy generally reflects this custom aspect. Typically, bespoke suits are considered final sale due to their personalized nature. This means that once a suit is tailored and delivered, it may not be eligible for a return or exchange, ensuring that each piece is made to fit the customer's specifications and desires. However, it is important to note that Henry Herbert Tailors places great emphasis on customer satisfaction. They commonly stress the importance of the fitting process, which usually involves multiple fittings to ensure the suit meets the client’s expectations. If there are any concerns regarding the fit or craftsmanship after the first fitting, clients are encouraged to express those concerns promptly, as adjustments may be possible to achieve the desired outcome. For potential clients, it may be beneficial to explore the specific details of the return and alteration policies outlined on Henry Herbert Tailors' website. This information can provide clarity on what to expect and how to proceed if any issues arise after the purchase. Ensure that you take the time to review these policies thoroughly to have a good understanding before proceeding with a bespoke order.
Christian Allen is the editor / author responsible for this content.
Answered Aug 18, 2025

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