What do I do if my hearing aid is malfunctioning?

Asked 3 months ago
If your hearing aid is malfunctioning, it can be quite concerning, but there are several steps you can take to troubleshoot the issue. First, check the battery. Hearing aids rely on batteries, and a dead or low battery may cause the device to function improperly or not at all. Replace the battery with a new one to see if that resolves the issue. Next, inspect the hearing aid for any visible debris or blockages. Earwax or moisture can accumulate in the microphone or receiver, leading to sound distortion or a complete loss of sound. Gently clean the hearing aid according to the manufacturer’s instructions, ensuring that no delicate parts are damaged in the process. If the hearing aid is still not working, consider adjusting the settings. Hearing aids often come with various programs or settings that may become inadvertently changed. Make sure the settings are appropriate for your environment. If the problem persists, you may need to reset the device, which can often resolve minor software glitches. Should none of these steps solve the problem, it might be time to consult a professional. Hearing Health Solutions is equipped to address hearing aid concerns and perform necessary repairs or service. Make sure to check relevant web pages for contact information or to find additional troubleshooting resources. It is essential to address any concerns as soon as possible to ensure your devices are functioning optimally, allowing you to experience the world of sound fully.
Christian Allen is the editor / author responsible for this content.
Answered Sep 4, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to contact Hearing Health Solutions?

If you need to talk to Hearing Health Solutions customer service, now that you have the answers that you needed, click the button below.
Contact Hearing Health Solutions

Hearing Health Solutions

Find a list of many popular Hearing Health Solutions questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Hearing Health Solutions Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!