What troubleshooting steps should I follow if my Hayward pool pump is not working?

Asked 5 months ago
If a Hayward pool pump is not working, there are several troubleshooting steps that can be taken to identify and possibly resolve the issue. First, ensure that the pump is receiving power. Check the circuit breaker to confirm it has not tripped. If the breaker is fine, examine the power cord for any signs of damage or wear. Next, inspect the on-off switch or timer to ensure that they are functioning properly. If power is verified but the pump is still not operating, check the pump's strainer lid. It may be loose or improperly sealed, which can cause air leaks. Ensure that the strainer basket is clean and free of debris, as a clogged basket can hinder water flow and pump functionality. Also, monitor the water level in the pool; if it is too low, the pump may not be able to prime properly. Another important aspect to consider is the pump's motor. Listen for any unusual sounds or vibrations when the pump is powered on. If the motor is making strange noises or is unusually hot, this could indicate an issue with the motor itself or the bearings. In such cases, further investigation may be required. Additionally, check the filter and plumbing connections for any blockages or leaks. A dirty or clogged filter can limit water circulation, affecting the pump's performance. Inspect all valves to ensure they are open and functioning correctly. If these steps do not resolve the issue, it may be necessary to consult the user manual for more specific troubleshooting guidance tailored to the particular Hayward model. For more detailed information or to seek assistance, one might consider reviewing the relevant section on Hayward's official webpage, which may provide additional resources or contact information for further help.
Christian Allen is the editor / author responsible for this content.
Answered Jun 30, 2025

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