What should I do if I received the wrong product?

If a customer receives the wrong product from Hayhouse.com, it is important to address the issue promptly to ensure a resolution. First, the customer should carefully review the packing slip and product they received to confirm that there was indeed a mistake. Next, they may want to visit the official Hayhouse.com website to find specific information related to returns and exchanges. The site usually has a dedicated section explaining the steps for returning products, including any necessary forms or procedures that need to be followed. Customers will likely need to provide their order number, details about the incorrect item, and any other relevant information that can assist in resolving the issue. After preparing this information, the customer can follow the outlined steps for a return or exchange. It is usually helpful to initiate this process as soon as possible to expedite receiving the correct product. For more specific inquiries or assistance, customers might consider looking on the current web page for relevant contact information.