What is your return policy?

HarrietCarter.com has a defined return policy to ensure customer satisfaction and simplify the return process. Generally, items purchased can be returned within a specified period, typically sixty days from the date of receipt. Products that are in new, unused condition with their original packaging and tags are generally eligible for return. It is advisable to retain receipts or any order confirmation details, as these may be needed to process the return accurately. Certain items, however, may be exempt from this policy. For example, some personalized or custom products may not be eligible for return due to their unique nature. Additionally, items that have been damaged due to misuse or wear and tear might not qualify for a refund. To initiate a return, customers are often required to follow specific instructions outlined on the HarrietCarter.com website. This may include obtaining a return authorization number or printing a return label. Once returned items are received and inspected, refunds are typically processed back to the original form of payment. For more precise details on the return policy, including any modifications that may be in place or specific instructions for various products, it is wise to refer to the appropriate section on the HarrietCarter.com website. This will provide the most up-to-date information and ensure that customers are well-informed regarding their return options.