What should I do if I need to report a claim?

If a customer needs to report a claim with Hanover Insurance, they should first gather all relevant information pertaining to the claim. This can include details such as the policy number, the date and time of the incident, a description of what happened, and any documents or photographs that may support the claim. Having this information readily available can expedite the process. Hanover Insurance typically provides several options for claim reporting. Customers can usually report a claim online through their official website, which may offer a dedicated claims section or portal. There is also a possibility that claims can be reported via a mobile app, if Hanover Insurance provides one. Furthermore, individuals may also have the option to report a claim by telephone. The specific contact number or reporting method can be found on the Hanover Insurance website, which offers up-to-date contact information and guidelines. Once the claim is reported, customers should expect to receive a confirmation of the claim submission along with further instructions on the next steps. It is important for policyholders to keep track of any communications regarding the claim, including any assigned claim adjusters. Overall, Hanover Insurance aims to support its customers throughout the claims process. For the most accurate and current information on reporting a claim, the Hanover Insurance website is the best resource to consult.