What should I do if my order status is not updating?

Asked 3 months ago
If a customer's order status is not updating on HamGo.com, there are several steps they can take to address the situation. First, they should refresh the webpage to ensure they are viewing the most current information. Sometimes, there can be a technical delay in updating status due to system lag or server issues. Next, it may be useful to check the email associated with the order for any updates or notifications from HamGo.com, as they often send correspondence regarding order processing and shipping. Should the issue persist, seeking assistance from the customer support section on the HamGo.com website may provide additional clarity. Customers can look for a contact method listed on the current web page for inquiries. They may also find helpful information in the FAQ section in case others have experienced similar issues. Often, common problems are addressed there. Taking these steps can help ensure that any discrepancies regarding order status are resolved efficiently.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 6, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact HamGo.com?

If you need to talk to HamGo.com customer service, now that you have the answers that you needed, click the button below.
Contact HamGo.com

HamGo.com

Find a list of many popular HamGo.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
HamGo.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!