What should I do if I receive the wrong item?

If you find yourself in the unfortunate situation of receiving the wrong item from Halfmoonoutfitters.com, the first step is to verify your order details. It is essential to check the confirmation email or your account order history to ensure that the item you received does not match the item you ordered. Once you have confirmed the discrepancy, the next step would be to review the return and exchange policy provided by Halfmoonoutfitters.com, which is typically available on their website. This section will outline the specific procedures and any time frames you need to consider. Generally, you will need to initiate a return request, which may involve filling out a form or following a specified procedure on their website. It is advisable to prepare your order number and any relevant information about the incorrect item to assist in the process. After submitting your return request, you will likely receive instructions on how to return the item and obtain the correct one. It is beneficial to act swiftly, as there may be a limited time frame for returns or exchanges. Check the current web page for further details on this process.