What security measures does HSBC (UK) have in place for online banking?

Asked 2 years ago
HSBC (UK) has implemented a variety of robust security measures to protect customers when using its online banking services. One of the primary features is two-step verification, which adds an extra layer of protection. This process typically requires customers to complete a verification step, such as entering a code sent to their registered mobile device, in addition to their password, before accessing their accounts. Additionally, HSBC (UK) utilizes advanced encryption technology to safeguard sensitive information during transmission between customers' devices and the bank's servers. This encryption helps ensure that data is visible only to authorized users. HSBC also monitors accounts for unusual activity, alerting customers and taking prompt action to mitigate potential risks. Customers are advised to utilize strong, unique passwords and to change them regularly. To further enhance security, HSBC (UK) encourages customers to review their account statements frequently for any unauthorized transactions. For comprehensive details about their security measures or updates, customers can refer to the current information available on the HSBC (UK) website, which provides insights into the latest security features and policies.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 30, 2025

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