What is the process for updating personal information with HSBC Australia?

Asked 5 months ago
To update personal information with HSBC Australia, customers typically need to follow a straightforward process. First, they should log in to their online banking account through the HSBC website. Once logged in, they can navigate to the account settings or personal details section, which often allows for updates to essential information such as address, phone number, and email. If customers prefer to update their information by other means, they can also do so by visiting a local branch. It is generally advisable to bring identification and any relevant documentation to facilitate the process. Alternatively, HSBC Australia provides options for customers to update personal details through phone banking or secure messaging within the online banking platform. For the most accurate and updated information regarding this process, customers can refer to the official HSBC Australia website, where they can also find additional contact information if needed.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 16, 2025

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