What is your return policy on printed items?

Asked 4 months ago
HP Magcloud generally maintains a policy that printed items are non-returnable and non-refundable once they have been produced and shipped. This is because each printed item is custom-made based on the specifications provided by the customer. Therefore, it is essential to carefully review all submission details, including content, layout, and quantity before placing an order. If a customer receives a printed item that is damaged, defective, or significantly different from what was ordered, HP Magcloud may consider an exception. In such cases, customers are encouraged to review the terms and conditions on the website for guidance on how to report issues and what information may be required for any requests regarding unexpected discrepancies. It is always wise for users to check the most up-to-date return policy and any related information directly on the official HP Magcloud website to ensure they have the latest details available.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 1, 2025

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