What is the return policy?

HBO Shop typically offers a return policy that allows customers to return most items within a specified time frame from the date of purchase. Generally, the return window is often thirty days, providing customers the opportunity to review their purchases and ensure satisfaction. Items that are eligible for return usually need to be in their original condition, unworn, and undamaged, accompanied by all relevant tags and packaging. It is important to note that certain items may be non-returnable, such as personalized or specially marked merchandise, so customers should always review the specific details regarding the item they wish to return. To initiate a return, customers may need to follow the instructions provided on the HBO Shop website, which may include obtaining a return authorization and preparing the item for shipping back to the warehouse. In most cases, customers are responsible for return shipping costs unless the item was received in error or was damaged upon arrival. Once the returned item is received and inspected, HBO Shop typically issues a refund to the original method of payment. For more detailed information on the current return policy, it is advisable to check the specific return policy section on the HBO Shop website. This will provide the most up-to-date guidelines and any potential exceptions to the usual return process.