How can I track my order?

Asked 2 years ago
Tracking an order from H&M is a straightforward process that allows customers to stay informed about the status of their purchase. After placing an order through hm.com, customers typically receive a confirmation email that includes important details, such as the order number and an estimated delivery date. This email often contains a tracking link or instructions on how to access tracking information. Customers can visit the H&M website and navigate to the "Order Tracking" section, which is usually accessible from the homepage. By entering the order number and relevant details, customers will obtain real-time updates on their shipment’s status. It is important to note that tracking information may take some time to become available after the order has been shipped, as it depends on the courier service used for delivery. In case customers encounter any issues or have further questions regarding their order's tracking, they may want to refer to the customer service section on the H&M website for more information, as it can provide additional resources and support.
Christian Allen is the editor / author responsible for this content.
Answered Jul 14, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call H&M?

If you need to call H&M customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call H&M

H&M

Find a list of many popular H&M questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call H&MH&M Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!