What is H. H. Gregg's policy on product returns without a receipt?

Asked 4 months ago
H. H. Gregg has a specific return policy that addresses situations involving returns without a receipt. Generally, if a customer attempts to return a product without the original receipt, it may still be possible to return the item, but certain conditions must be met. Typically, the store may require identification, and they may verify the purchase through the customer's account or payment method. However, customers might face limitations on the return value or the eligibility for returns without a receipt. In many cases, if the product is eligible for return, it would need to be in its original packaging and in unused condition. H. H. Gregg may have a specific time frame, such as thirty days from the date of purchase, during which returns are accepted. It is important to note that return policies can vary based on the type of product, so it is advisable to review the specific guidelines applicable to the purchased item. For precise information regarding return policies, it is beneficial to consult the official H. H. Gregg website or contact customer service directly for the most current details regarding returns without a receipt.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 3, 2025

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