What is your policy on service interruption?

Guardian Water and Power understands the impact that service interruptions can have on customers and strives to manage these situations with transparency and efficiency. Service interruptions can occur for various reasons, including maintenance, equipment upgrades, or unexpected emergencies. In situations where planned maintenance is necessary, Guardian generally engages in proactive communication with customers to inform them of the scheduled work and any potential disruptions to service. This communication may include details about the duration of the interruption and the affected areas. In the case of unplanned outages caused by extreme weather, technical failures, or other unexpected events, Guardian Water and Power prioritizes restoration efforts to minimize downtime. They typically assess the situation quickly, dispatch necessary crews to restore service, and provide updates through their website or other communication channels. While it is important for customers to stay informed during service interruptions, specific policies, details, and updates can be found on the Guardian Water and Power web page. It is advisable for customers to consult this resource for the most accurate and current information regarding service interruptions.