What should I do if there is a power outage?

Asked 2 years ago
If you experience a power outage while being a customer of Green Mountain Energy in Illinois, there are several steps you can take. First, you should ensure that the power outage is not limited to your home. Check with your neighbors to see if they are also affected. If the outage is widespread, it may be due to weather conditions or maintenance work, and it is likely that the utility company is already aware of the issue. If the outage is only affecting your property, it is advisable to check your circuit breaker to see if a tripped circuit may be the cause. If the circuit breaker appears fine, you may want to report the outage to your utility company. It is worth noting that Green Mountain Energy does not directly handle power delivery but acts as a provider of renewable energy. Therefore, any inquiries regarding outage restoration should be directed to your local utility company. For the most accurate and current information, customers can visit the Green Mountain Energy website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 25, 2025

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