Can purchased games be refunded?

Asked 3 months ago
Green Man Gaming has a refund policy that allows customers to request refunds under specific conditions. Generally, if a game has been purchased but was not played, a refund request can often be processed. However, if the game has been downloaded or played, the chances of receiving a refund may be significantly reduced. In addition, the game must be a part of the eligible titles for a refund, and the request should typically be made within a certain time frame from the date of purchase. It is also important to note that certain game pre-orders may have different criteria and conditions for refunds compared to regular purchases. For the most accurate information, including any potential updates to their refund policy, it is advisable to visit Green Man Gaming's website. There, customers can find detailed guidelines that outline all the requirements and processes related to refunds. This helps ensure that users are fully informed about their options and any specific steps they need to take to submit a refund request.
Christian Allen is the editor / author responsible for this content.
Answered Sep 3, 2025

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