What is the process for filing a claim?

Asked 2 years ago
Filing a claim with Great West Health involves several steps that ensure the process is as smooth as possible. First, it is important for the individual to obtain the claim forms, which can typically be found on the Great West Health website. These forms might be specific to the type of claim being filed, such as medical, dental, or vision, so it is essential to make sure the correct form is used. Once the proper form is obtained, the claimant will need to complete it thoroughly. This usually involves providing personal information, details about the healthcare provider, the services rendered, and any relevant costs associated with the services. It is also wise to gather and attach any supporting documents, such as invoices, receipts, or medical records. These documents can help substantiate the claim and may be necessary for a smooth review process. After filling out the form and gathering all necessary documentation, the claimant should submit the claim to Great West Health. Depending on the specific instructions on the form or website, claims can often be submitted electronically, by mail, or sometimes by fax. Once the claim is received, Great West Health will review it, which can take varying lengths of time depending on the complexity of the claim and the volume of claims being processed. It is always a good practice to keep copies of all submitted materials and any correspondence. Following submission, claimants may track their claim status through the Great West Health website or designated contact methods. For individuals needing detailed information regarding their specific claims or processes, referring directly to the current website may provide the most accurate guidance.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 9, 2025

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