Can I cancel or modify an order after it's been placed?

Asked 2 years ago
Gracie China Shop understands that customers may need to make changes to their orders after they have been placed. However, the ability to cancel or modify an order typically depends on the status of that order at the time of the request. If an order has not yet been processed or shipped, it is usually possible to cancel or change it. It is advisable for customers to act quickly to ensure that any changes can be accommodated. Once an order has been processed or shipped, modifications may not be possible due to the logistics involved in order fulfillment. Customers interested in cancelling or modifying an order should check the specific policies outlined on the current webpage for Gracie China Shop. Those policies often provide detailed guidance on how to proceed, including any time limits and necessary steps. Keep in mind that contacting customer support directly may also be beneficial in resolving any issues or questions related to an order. A thorough review of the terms and conditions on the website may help clarify any uncertainties regarding cancellations and modifications.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 13, 2025

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