What should I do if I experience service outages or interruptions?

If you experience service outages or interruptions with your internet connection or related services, it is advisable to first check your own equipment, such as your modem and router. Ensure that they are powered on and properly connected. Restarting these devices can often resolve minor issues. It is also beneficial to verify whether the problem is localized to your device or if it affects multiple devices. If restarting does not resolve the issue, consulting the service status section on the Gorge Networks website may provide updates regarding known outages or maintenance activities in your area. This section typically contains useful information that can clarify whether the issue is a widespread occurrence or specific to your connection. Should you find that the outage is not listed or persists, you can look for the appropriate contact information on the website to inquire further. Providing details about the issue may help the support team identify and rectify the problem more efficiently.