What should I do if my Google Nest device is not responding?

Asked 6 months ago
If a Google Nest device is not responding, there are several steps that one can take to troubleshoot the issue effectively. First, it is advisable to check the power supply. Ensure that the device is plugged in and that the power outlet is functioning properly. If the device operates on batteries, verify that the batteries are installed correctly and have sufficient charge. Next, restarting the device often helps resolve temporary glitches. This can typically be done by unplugging it from the power source, waiting for about ten seconds, and then plugging it back in. If the device features a reset button, holding that down for a specified period may also restore its functionality. Another common issue could be connection problems. It can be beneficial to check the Wi-Fi network to ensure it is operational and that the Google Nest device is within range of the router. If necessary, you may want to disconnect and reconnect the device to the Wi-Fi network through the Google Home app. Finally, if the problem persists, one may find helpful resources or additional troubleshooting steps on the Google Nest support page.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 14, 2025

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