What should I do if I received the wrong item?

If you received the wrong item from Goodmans.net, the first step is to carefully check the packaging and the shipping label to verify the contents. Sometimes items can be misidentified, or there might be a mix-up with similar products. If you are confirmed to have received the incorrect item, it is advisable to refer to the return policy available on the current web page of Goodmans.net. Typically, the process would involve gathering the necessary information, such as your order number, a description of the received item, and any relevant details about the item you were expecting. You might need to follow specific instructions outlined in the return policy regarding how to proceed with returns or exchanges. In many cases, you will likely be able to initiate a return or exchange process online by following the provided guidelines. For further assistance, be sure to check if their website provides any contact information or further instructions. This will help ensure you can resolve the issue quickly and smoothly.