How does GoCardless handle refunds?

GoCardless has a structured process for handling refunds that ensures both merchants and customers are taken care of fairly. When a business needs to issue a refund for a transaction made via GoCardless, they can initiate the process through their GoCardless dashboard. The business must specify the amount and any other relevant details associated with the refund. Once the refund is initiated, GoCardless will automatically handle the necessary communications and transactions. The refunded amount is then processed back to the customer's bank account. It is important to note that the time it takes for the refund to appear can vary depending on the customer's bank processing times, which typically ranges from three to five working days. GoCardless also provides tools and support to help businesses manage their payment processes more effectively, including the handling of refunds. For more detailed information and current processes, it may be beneficial to refer to the official GoCardless website.