What happens if my GlossyBox is lost in transit?
If a GlossyBox is lost in transit, GlossyBox has specific procedures in place to address such situations. Typically, if a shipment does not arrive at the expected destination, the first step for customers is to check the tracking information provided during shipment. This information may indicate the current status of the package and whether it is delayed, out for delivery, or indeed lost.
If the tracking shows that the package has not updated for an extended period or if the shipment appears to be lost, customers are usually encouraged to report the issue through the appropriate channels on the official website. Create an account or log in to ensure seamless communication and assistance. Once the issue is reported, GlossyBox will likely initiate an investigation to determine the fate of the package and explore options for resolution, which may include sending a replacement.
It is important to remain patient during this process while GlossyBox gathers necessary information. Always check the current web page for details on how to navigate these scenarios for the most accurate guidance.

Answered Aug 5, 2025
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact GlossyBox?
If you need to talk to GlossyBox customer service, now that you have the answers
that you needed, click the button below.
Contact GlossyBox