What is your return policy?

GlobalIndustrial.com has a return policy designed to ensure customer satisfaction while maintaining a streamlined process for handling returns. The general policy allows customers to return most items within thirty days of receipt. However, there are some important conditions and exceptions to keep in mind. Items must be in their original packaging, unused, and in a condition that is suitable for resale. It is worth noting that some products, such as custom or special order items, may be non-returnable or subject to specific terms when it comes to returning. Customers are encouraged to review the terms related to their specific purchase to fully understand any constraints that may apply. When initiating a return, customers should refer to the relevant procedures outlined on the GlobalIndustrial.com website to ensure they follow the correct steps. They may need to obtain a return authorization number and provide a form of proof of purchase. Shipping charges typically cannot be refunded unless the return is due to an error on the part of Global Industrial. It can be beneficial for customers to keep records of their transactions and communications regarding the return process for reference. For further details and to confirm any specific conditions that may apply, customers should check the current return policy on the GlobalIndustrial.com website.